employee service representative:
> Inbound and Outbound calls
> Call Transfers
> Scheduling of appointment
> Follow up calls
> ONBOARDING
> TRAINING & DEVELOPMENT
Administrative:
> Intake Coordinator
> Fax organizer
> Transcription
> research and discovery
other tasks and duties
> Marketing (social media / seo / website / much more)
> bookkeeping
> payroll
> other hr functions